Animal Care Workers

Animal Care and Service Workers A wide variety of career choices are available in animal care, including zoo keeper, dog groomer and kennel owner. The career education information presented here will help you learn more about careers in animal care, the job outlook, the career training required, and the career opportunities.

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Animal Care Workers

Animal Care and Service Workers A wide variety of career choices are available in animal care, including zoo keeper, dog groomer and kennel owner. The career education information presented here will help you learn more about careers in animal care, the job outlook, the career training required, and the career opportunities.

Learn more in the career education information listed below:

• Job Description
• Employment
• Job Outlook
• Related Occupations
• Working Conditions
• Education, Training & Qualifications
• Salary Expectations
• Associations, Resources & Accreditation

Overview

• Animal lovers get satisfaction in this occupation, but aspects of the work can be unpleasant and physically and emotionally demanding.
• Most animal care and service workers are trained on the job, but advancement depends on experience, formal training, and continuing education.

Job Description

Many people like animals. But, as pet owners can attest, taking care of them is hard work.

Animal care and service workers - which include animal caretakers and animal trainers - train, feed, water, groom, bathe, and exercise animals, and clean, disinfect, and repair their cages. They also play with the animals, provide companionship, and observe behavioral changes that could indicate illness or injury. Boarding kennels, animal shelters, veterinary hospitals and clinics, stables, laboratories, aquariums, and zoological parks all house animals and employ animal care and service workers. Job titles and duties vary by employment setting.

Kennel attendants usually care for small companion animals like dogs and cats while their owners are working or traveling out of town. Beginning attendants perform basic tasks, such as cleaning cages and dog runs, filling food and water dishes, and exercising animals. Experienced attendants may provide basic animal healthcare, as well as bathe animals, trim nails, and attend to other grooming needs. Attendants who work in kennels also may sell pet food and supplies, assist in obedience training, help with breeding, or prepare animals for shipping.

Animal caretakers who specialize in grooming, or maintaining a pet's - usually a dog's or cat's - appearance are called groomers. Some groomers work in kennels, veterinary clinics, animal shelters, or pet-supply stores. Others operate their own grooming business. Groomers answer telephones, schedule appointments, discuss with clients their pets' grooming needs, and collect information on the pet's disposition and its veterinarian. Groomers often are the first to notice a medical problem, such as an ear or skin infection, that requires veterinary care.

Grooming the pet involves several steps: An initial brush-out is followed by a first clipping of hair or fur using electric clippers, combs, and grooming shears; the groomer then cuts the nails, cleans the ears, bathes, and blow-dries the animal, and ends with a final clipping and styling.

Animal caretakers in animal shelters perform a variety of duties and work with a wide variety of animals. In addition to attending to the basic needs of the animals, caretakers also must keep records of the animals received and discharged and any tests or treatments done. Some vaccinate newly admitted animals under the direction of a veterinarian or veterinary technician, and euthanize (painlessly put to death) seriously ill, severely injured, or unwanted animals. Animal caretakers in animal shelters also interact with the public, answering telephone inquiries, screening applicants for animal adoption, or educating visitors on neutering and other animal health issues.

Caretakers in stables are called grooms. They saddle and unsaddle horses, give them rubdowns, and walk them to cool-off after a ride. They also feed, groom, and exercise the horses; clean out stalls and replenish bedding; polish saddles; clean and organize the tack (harness, saddle, and bridle) room; and store supplies and feed. Experienced grooms may help train horses.

In zoos, animal care and service workers, called keepers, prepare the diets and clean the enclosures of animals, and sometimes assist in raising them when they are very young. They watch for any signs of illness or injury, monitor eating patterns or any changes in behavior, and record their observations. Keepers also may answer questions and ensure that the visiting public behaves responsibly toward the exhibited animals. Depending on the zoo, keepers may be assigned to work with a broad group of animals such as mammals, birds, or reptiles, or they may work with a limited collection of animals such as primates, large cats, or small mammals.

Animal trainers train animals for riding, security, performance, obedience, or assisting persons with disabilities. Animal trainers do this by accustoming the animal to human voice and contact, and conditioning the animal to respond to commands. Trainers use several techniques to help them train animals. One technique, known as a bridge, is a stimulus that a trainer uses to communicate the precise moment an animal does something correctly. When the animal responds correctly, the trainer gives positive reinforcement in a variety of ways: food, toys, play, rubdowns, or speaking the word "good." Animal training takes place in small steps, and often takes months and even years of repetition. During the conditioning process, trainers provide animals mental stimulation, physical exercise, and husbandry care. In addition to their hands-on work with the animals, trainers often oversee other aspects of the animal's care, such as diet preparation. Trainers often work in competitions or shows, such as the circus or marine parks. Trainers who work in shows also may participate in educational programs for visitors and guests.

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Working Conditions

People who love animals get satisfaction from working with and helping them. However, some of the work may be unpleasant, as well as physically and emotionally demanding, and sometimes dangerous. Most animal care and service workers have to clean animal cages and lift, hold, or restrain animals, risking exposure to bites or scratches. Their work often involves kneeling, crawling, repeated bending, and lifting heavy supplies like bales of hay or bags of feed. Animal caretakers must take precautions when treating animals with germicides or insecticides. The work setting can be noisy. Caretakers of show and sports animals travel to competitions.

Animal care and service workers who witness abused animals or who assist in the euthanizing of unwanted, aged, or hopelessly injured animals may experience emotional stress. Those working for private humane societies and municipal animal shelters often deal with the public, some of whom might react with hostility to any implication that the owners are neglecting or abusing their pets. Such workers must maintain a calm and professional demeanor while they enforce the laws regarding animal care.

Animal care and service workers may work outdoors in all kinds of weather. Hours are irregular: Animals have to be fed every day, so caretakers often work weekend and holiday shifts. In some animal hospitals, research facilities, and animal shelters, an attendant is on duty 24 hours a day, which means night shifts. The majority of full-time animal care and service workers work about 40 hours a week.

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Employment

Animal care and service workers held a total of 145,000 jobs in 2000. Nearly 90 percent of this number worked as nonfarm animal caretakers; the remainder worked as animal trainers. Nonfarm animal caretakers worked primarily in boarding kennels, animal shelters, stables, grooming shops, animal hospitals, and veterinary offices. A significant number also worked for animal humane societies, racing stables, dog and horse racetrack operators, zoos, theme parks, circuses, and other amusement and recreations services. In 2000, more than 1 out of every 4 nonfarm animal caretakers was self-employed.

Employment of animal trainers was concentrated in animal services that specialize in training horses, pets, and other animal specialties; and in commercial sports, training racehorses and dogs. About 4 in 10 animal trainers were self-employed.

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Education, Training & Qualifications

Most animal care and service workers are trained on the job. Employers generally prefer to hire people with some experience with animals. Some training programs are available for specific types of animal caretakers, such as groomers, but formal training is usually not necessary for entry-level positions. Animal trainers often need to possess a high school diploma or GED equivalent. However, some animal training jobs may require a bachelor's degree and additional skills. For example, a marine mammal trainer usually needs a bachelor's degree in biology, marine biology, animal science, psychology, zoology, or related field, plus strong swimming skills and SCUBA certification. All animal trainers need patience, sensitivity, and experience with problem-solving and obedience. Certification is not mandatory for animal trainers, but several organizations offer training programs and certification for prospective animal trainers.

Most pet groomers learn their trade by completing an informal apprenticeship, usually lasting 6 to 10 weeks, under the guidance of an experienced groomer. Prospective groomers may also attend one of the 50 State-licensed grooming schools throughout the country, with programs varying in length from 4 to 18 weeks. The National Dog Groomers Association of America certifies groomers who pass a written examination consisting of 400 questions, with a separate part testing practical skills. Beginning groomers often start by taking on one duty, such as bathing and drying the pet. They eventually assume responsibility for the entire grooming process, from the initial brush-out to the final clipping. Groomers who work in large retail establishments or kennels may, with experience, move into supervisory or managerial positions. Experienced groomers often choose to open their own shops.

Beginning animal caretakers in kennels learn on the job, and usually start by cleaning cages and feeding and watering animals. Kennel caretakers may be promoted to kennel supervisor, assistant manager, and manager, and those with enough capital and experience may open up their own kennels. The American Boarding Kennels Association (ABKA) offers a 3-stage, home-study program for individuals interested in pet care. The first two study programs address basic and advanced principles of animal care, while the third program focuses on in-depth animal care and good business procedures. Those who complete the third program and pass oral and written examinations administered by the ABKA become Certified Kennel Operators (CKO).

Some zoological parks may require their caretakers to have a bachelor's degree in biology, animal science, or a related field. Most require experience with animals, preferably as a volunteer or paid keeper in a zoo. Zookeepers may advance to senior keeper, assistant head keeper, head keeper, and assistant curator, but few openings occur, especially for the higher-level positions.

Animal caretakers in animal shelters are not required to have any specialized training, but training programs and workshops are increasingly available through the Humane Society of the United States, the American Humane Association, and the National Animal Control Association. Workshop topics include cruelty investigations, appropriate methods of euthanasia for shelter animals, and techniques for preventing problems with wildlife. With experience and additional training, caretakers in animal shelters may become adoption coordinators, animal control officers, emergency rescue drivers, assistant shelter managers, or shelter directors.

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Job Outlook

Employment of animal care and service workers is expected to grow faster than the average for all occupations through 2010. The pet population - which drives employment of animal caretakers in kennels, grooming shops, animal shelters, and veterinary clinics and hospitals - is expected to remain stable or slightly increase. Pets remain popular and pet owners - including a large number of baby boomers whose disposable income is expected to increase as they age - may increasingly take advantage of grooming services, daily and overnight boarding services, training services, and veterinary services, spurring employment growth for animal caretakers, veterinary assistants, and animal trainers.

Demand for animal care and service workers in animal shelters is expected to remain steady. Communities are increasingly recognizing the connection between animal abuse and abuse toward humans, and should continue to commit funds to animal shelters, many of which are working hand-in-hand with social service agencies and law enforcement teams. Employment growth of personal and group animal trainers will stem from an increased number of animal owners seeking training services for their pets, including behavior modification and feline behavior training. The outlook for caretakers in zoos, however, is not favorable due to slow growth in zoo capacity and keen competition for the few positions.

Despite growth in demand for animal care and service workers, the overwhelming majority of jobs will result from the need to replace workers leaving the field. Many animal caretaker jobs that require little or no training have work schedules that tend to be flexible; therefore, they are attractive to people seeking their first job and for students and others looking for temporary or part-time work. Because many workers leave the occupation, the overall availability of jobs should be very good.

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Salary Expectations

Median hourly earnings of nonfarm animal caretakers were $7.67 in 2000. The middle 50 percent earned between $6.48 and $9.59. The bottom 10 percent earned less than $5.78, and the top 10 percent earned more than $12.70. Median hourly earnings in the industries employing the largest numbers of nonfarm animal caretakers in 2000 were as follows:

• Local government $11.80
• Commercial sports $8.09
• Animal services, except veterinary $7.78
• Retail stores, not elsewhere classified $7.32
• Membership organizations, not elsewhere classified $7.18
• Veterinary services $7.07

Median hourly earnings of animal trainers were $10.54 in 2000. The middle 50 percent earned between $7.59 and $16.19. The lowest 10 percent earned less than $6.25, and the top 10 percent earned more than $20.85.

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Related Occupations

Others who work extensively with animals include farmers, ranchers, and agricultural managers; agricultural workers; veterinarians; veterinary technologists, technicians, and assistants; and biological and medical scientists.

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Associations, Resources & Accreditation

For more information on jobs in animal caretaking and control, and the animal shelter and control personnel training program, write to:

• The Humane Society of the United States

For career information and information on training, certification, and earnings of animal control officers at Federal, State, and local levels, contact:

• National Animal Control Association

To obtain a listing of State-licensed grooming schools, send a stamped, self-addressed, business size envelope to:

• National Dog Groomers Association of America

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Source:

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2002-03 Edition, Animal Care and Service Workers, on the Internet at http://www.bls.gov/oco/

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The College of Education is within the Artemis School and offers graduate level degree and non-degree courses for educators. The Master of Arts in Education is the graduate degree program offered through the College of Education. Graduate non-degree programming includes several state specific certificates/endorsements. Each student/applicant is responsible for checking with his/her state Department of Education and/or school district to determine specific credentialing requirements.

The College of Education works closely with other departments responsible for providing and administering academic programming at the University and with each campus to ensure the quality delivery of all courses and programs.

The Master of Arts in Education degree program is designed to meet the specific needs of educators through specialization in several areas - Administration and Supervision, Adult Education and Distance Learning, Curriculum and Instruction, Curriculum and Technology, Early Childhood Education, Educational Counseling, Special Education, and Elementary and Secondary Teacher Education. Each area of specialization offers courses developed to enhance and refine the skills of the individual whether an administrator, educational counselor, classroom teacher, or corporate trainer.

The Master of Arts in Education with a specialization in Early Childhood Education is a graduate degree for educators seeking knowledge and expertise in the field of early childhood development and teaching. The curriculum includes instructional strategies, teaching methodologies, assessment techniques, theories of early childhood growth and development, and the impact of family and cultural diversity on early childhood.

The Master of Arts in Education degree program involves a variety of learning formats, depending upon the subject matter and competencies to be developed. These formats include lecture, group work, and self-directed learning. Additional time is required outside of the formal class sessions for homework, learning team meetings, and project activities.

The Master of Arts in Education/Elementary Teacher Education (MAED/TED-E) program is a degree program leading to teacher licensure. The guiding philosophy of the MAED/TED-E program is to provide the adult student, who already has a degree in a discipline other than education, with the skills and knowledge that will allow them to become a competent and effective educator. This program focuses on elementary student learning by improving the educator's responsibility for that learning.

Student teaching is an integral component of the Teacher Education Program. It provides students with a field-based experience at the appropriate grade and content level. Student teachers work with a cooperating teacher from a school site and with a University of Phoenix faculty advisor. The student teaching experience is designed to emphasize the achievement of state standards leading to certification and to present individuals with growth opportunities that best prepare them to assume the duties of a certified classroom teacher.

The Master of Arts in Education/Secondary Teacher Education (MAED/TED-S) program is a degree program leading to teacher licensure. The guiding philosophy of the MAED/TED-S program is to provide the adult student, who already has a degree in a discipline other than education, with the skills and knowledge that will allow them to become a competent and effective educator. This program focuses on secondary student learning by improving the educator's responsibility for that learning.

Student teaching is an integral component of the Teacher Education Program. It provides students with a field-based experience at the appropriate grade and content level. Student teachers work with a cooperating teacher from a school site and with a University of Phoenix faculty advisor. The student teaching experience is designed to emphasize the achievement of state standards leading to certification and to present individuals with growth opportunities that best prepare them to assume the duties of a certified classroom teacher.

Program Description Coming Soon

Program Description Coming Soon

Program Description Coming Soon

Program Description Coming Soon

Program Description Coming Soon

Program Description Coming Soon.

The Master of Arts in Education degree program with a specialization in Special Education prepares candidates to be cross categorical special educators. The program curriculum includes a survey of exceptional students, foundations and methodologies of mild disabilities, diagnosis and assessment of disabilities, management of student behavior, instruction in the content areas, and collaboration and resource management for the special educator. A supervised student teaching experience in special education is incorporated into the degree.

The Master of Health Administration (MHA) program prepares leaders who can effectively respond to the dynamic and ever-changing health care industry. These individuals have a capacity to critically examine and evaluate issues and trends and are empowered to influence the destiny of the global health care system. Curriculum is tailored to the needs of the health care leader/manager by providing content in finance, policy, research, technology, quality improvement, economics, marketing and strategic planning. In addition, students will also be asked to complete course work related to their area of concentration such as public health, long-term care, and health informatics.

Graduates of the MHA program will have enhanced their management/administrative background and specialty area through the completion of a curriculum that provides students with the latest theories and contemporary practice applications. Graduates are able to define their role within the health care system and understand how to make necessary changes to create a work environment, which is team oriented and motivating to others.

This program specialization is designed to provide health care professionals with diverse interdisciplinary backgrounds with the knowledge and process of aging. Content is designed to provide students with relevant information related to the physical, mental, and social aspects of gerontology as well as human services, economic and legal factors that influence elders.

This program specialization is designed for health care and nursing professionals interested in pursuing careers in educational or service settings. Current educators can update or expand their knowledge in curriculum development, assessment and evaluation, and revitalize their teaching and learning strategies. Combining your current professional expertise with the knowledge of teaching and learning strategies, assessment and evaluation and curriculum, and program design will expand and enhance your role as a health care educator. Content can be applied to patient teaching, continuing education or in-service education, community health education, as well as to the role and delivery of academic education.

This program specialization is designed for health care and nursing professionals interested in pursuing or advancing in careers associated with health care informatics and technology. Individuals with no background in informatics receive an overview of informatics as it relates to delivery within a health care facility. The program is designed to provide the learner with current knowledge in concepts of health care informatics, systems life cycle, and data management.

The Master of Management program is designed to enhance the management skills students need to function effectively within an organization. Students learn to synthesize business concepts and practices presented in this program to develop solutions for specific managerial situations found within the organizational environment. Areas of focus include development of human capital, implementation of organizational initiatives, managing conflict, fostering creativity, innovation through organizational design, and managing in a cross-cultural environment.

The Master of Management program at University of Phoenix utilizes problem-based learning where students refine their problem-solving skills along with their communication, creativity, information-utilization, and critical-thinking skills. They are assessed on the basis of their use of the problem-solving process (which employs a general rubric) as well as their communication and critical-thinking skills during their presentations. Learning teams will apply the principles of benchmarking throughout the program to research the most creative solutions to a problem. This will enrich the alternatives that learners consider in evaluating possible solutions to the problems.

Throughout the program, students will create and defend their solutions to problems of crisis management, profitable growth opportunities, and change leadership. Students gain experience in distilling a situation into a well-defined problem; applying tools and concepts to analyze a variety of alternative solutions; and selecting and defending their recommended course of action.

The Master of Management/Human Resources Management program (MM/HRM) is designed to enhance the management skills students need to function effectively within an organization. Students focus on leadership, management-or the human side of an organization. This program places emphasis on emerging management theory, techniques, and practices.

The College of Graduate Business has created interactive, multimedia, case-based simulations that place students in real-world environments and require them to apply critical thinking skills to decision-making situations. Each simulation offers learners the opportunity to identify the information required to solve the problem, assess alternative solutions, and receive feedback on their choices.

The MM/HRM program develops management skills in defining business problems, assessing information, considering alternatives, and choosing the best solutions. Graduates attain the skill sets necessary to evaluate and manage the challenges facing contemporary organizations.

The Master of Management/Public Administration program (MM/PA) is designed to enhance the management skills needed to function effectively within an organization. Students focus on leadership and management-the human side of an organization. This program emphasizes emerging management theory, techniques, and practices.

The College of Graduate Business has created interactive, multimedia, case-based simulations that place students in real-world environments and require them to apply critical thinking skills to decision-making situations. Each simulation offers learners the opportunity to identify the information required to solve the problem, assess alternative solutions, and receive feedback on their choices.

The MM/PA program develops management skills in defining business problems, assessing information, considering alternatives, and choosing the best solutions. Graduates attain the skill sets necessary to evaluate and manage the challenges facing contemporary organizations.

Program Description Coming Soon

The Master of Business Administration program is designed to enhance the management skills students need to function effectively within an organization. Students will create and defend their solutions to problems of crisis management, profitable growth opportunities, and change leadership. Throughout the program, students gain experience in distilling a situation into a well-defined problem; applying tools and concepts to analyze a variety of alternative solutions; and selecting and defending their recommended course of action.

The Master of Business Administration program at University of Phoenix utilizes problem-based learning where students refine their problem solving skills along with their communication, creativity, information utilization, and critical thinking skills. They are assessed on the basis of their use of the problem solving process (which employs a general rubric) as well as their communication and critical thinking skills during their presentation.

The Master of Business Administration with a concentration in Accounting (MBA/ACC) is designed to develop or enhance the financial management skills necessary to function effectively within private businesses, non-profit organizations, and public agencies. The program concentrates on managing human and fiscal resources within the structure, culture, and mission of any organization. The curriculum addresses advanced costing techniques, accounting theory, accounting information systems, issues in corporate taxation, executive management, budgeting, human resources management, organizational development, conflict management, strategic planning, information management, and decision making, among other subjects.

Globalization has increased the need for individuals with specialized knowledge and skills necessary to manage multicultural and multinational workforces effectively in a rapidly-changing environment. The MBA / Global Management program has been developed to provide those individuals the opportunity to study in a program specifically designed for their needs as current or future managers.

The Master of Business Administration/Health Care Management program is designed to enhance the management skills students need to function effectively within a health care organization. Students will create and defend their solutions to problems of crisis management, profitable growth opportunities, and change leadership. Throughout the program, students gain experience in distilling a situation into a well-defined problem; applying tools and concepts to analyze a variety of alternative solutions; and selecting and defending their recommended course of action.

The Master of Business Administration program at the University of Phoenix utilizes problem-based learning where refine their problem solving skills along with their communication, creativity, information utilization, and critical thinking skills. They are assessed on the basis of their use of the problem solving process (which employs a general rubric) as well as their communication and critical thinking skills during their presentation.

The MBA/HCM specialization is designed to provide students with the business management skills needed to manage successfully in today's health care delivery systems. The MBA/HCM program emphasizes the identification, analysis, and solution of complex management problems. Also addressed are health care concepts and decision models used by managers in today's health care environment. The MBA/HCM specialization is based upon courses in health care organizations, health care infrastructure, and current issues in health law and ethics.

The Master of Business Administration/Human Resources Management program is designed to enhance the management skills students need to function effectively within an organization. Students will create and defend their solutions to problems of crisis management, profitable growth opportunities, and change leadership. Throughout the program, students gain experience in distilling a situation into a well-defined problem; applying tools and concepts to analyze a variety of alternative solutions; and selecting and defending their recommended course of action.

The Master of Business Administration program at University of Phoenix utilizes problem-based learning where students refine their problem solving skills along with their communication, creativity, information utilization, and critical thinking skills. They are assessed on the basis of their use of the problem solving process (which employs a general rubric) as well as their communication and critical thinking skills during their presentation.

In the MBA/HRM specialization, students will create complex business problem solving scenarios drawing upon skills and competencies mastered during the program. Students will gain experience in distilling a situation into a well-defined business problem to exploit management-based opportunities for an organization of their choice. They will apply business tools and concepts to analyze a variety of alternative solutions, and will receive feedback on the choices they make. They will defend their solutions and recommend a course of action and performance-based evaluation metrics for the business problem.

The Master of Business Administration/Marketing program is designed to enhance the management skills students need to function effectively within a marketing organization. Students will create and defend their solutions to problems of crisis management, profitable growth opportunities, and change leadership. Throughout the program, students gain experience in distilling a situation into a well-defined problem; applying tools and concepts to analyze a variety of alternative solutions; and selecting and defending their recommended course of action.

The Master of Business Administration program at the University of Phoenix utilizes problem-based learning where students refine their problem solving skills along with their communication, creativity, information utilization, and critical thinking skills. They are assessed on the basis of their use of the problem solving process (which employs a general rubric) as well as their communication and critical thinking skills during their presentation.

In the MBA/MKT specialization, students will create complex business problem solving scenarios drawing upon skills and competencies mastered during the program. Students will gain experience in distilling a situation into a well-defined business problem to exploit marketing-based opportunities for an organization of their choice. They will apply business tools and concepts to analyze a variety of alternative solutions, and will receive feedback on the choices they make. They will defend their solutions and recommend a course of action and performance-based evaluation metrics for the business problem.

The Master of Business Administration/Technology Management program is designed to enhance the management skills students need to function effectively within a technology organization. Students will create and defend their solutions to technology-based problems of crisis management, profitable growth opportunities, and change leadership. Throughout the program, students gain experience in distilling a situation into a well-defined problem; applying tools and concepts to analyze a variety of alternative solutions; and selecting and defending their recommended course of action.

The Master of Business Administration program at University of Phoenix utilizes problem-based learning where students refine their problem solving skills along with their communication, creativity, information utilization, and critical thinking skills. They are assessed on the basis of their use of the problem solving process (which employs a general rubric) as well as their communication and critical thinking skills during their presentation.

In the MBA/TM specialization, students will create complex business problem solving scenarios drawing upon skills and competencies mastered during the program. Students will gain experience in distilling a situation into a well-defined business problem to exploit technology-based opportunities for an organization of their choice. They will apply business tools and concepts to analyze a variety of alternative solutions, and will receive feedback on the choices they make. They will defend their solutions and recommend a course of action and performance-based evaluation metrics for the business problem.

Learning teams will apply the principles of benchmarking throughout the program to research the most creative solutions to a technology problem. This will enrich the alternatives that learners consider in evaluating possible solutions to the problems.

The Master of Psychology program focuses on the general rather than clinical psychological study of individuals, including their behaviors, thought processes and emotions. The program will provide supervisors in a variety of disciplines with an understanding of the cognitive and affective processes that underlie the individual human experience and behavior; research methodologies by which this knowledge is acquired; critical thinking and problem solving necessary to evaluate behavior; and the application of theoretical principles to inter- and intra-personal issues. The courses in this program do not have a clinical emphasis and do not lead to professional licensure.

The Master of Science/Administration of Justice and Security degree provides the required knowledge for the student to develop competence in administering criminal justice or security programs. While distinctions between the roles of justice and security organizations are understood, the degree emphasizes an understanding of administrative responsibilities common to both disciplines. The value of cooperative interaction is also addressed. The degree provides the student with administrative program development and problem solving skills in preparation for promotional or transitional opportunities in the management of police, corrections, security or court operations.

The Master of Science in Information Systems (MIS) program is focused on the acquisition of information technology theory and the application of theory and practice to real world business opportunities and challenges. The courses provide current theory and knowledge of essential information technology components, as well as interpersonal and intra-organizational communication. While courses examine a broad range of information technology resources, the courses emphasize the management of such resources in order to meet an organization's challenges and goals. The program has six main threads: Business Management, Business Systems Analysis and Development, Programming Management, Databases, Networks and Telecommunications, The Web, and Admission to the MIS program requires a Business Degree. The mission of the MIS is to graduate the professional adult learner with the following competencies: An ability to successfully perform and obtain desired outcomes in a variety of information system and technology environments in a business; An ability to provide leadership and management to develop, support, and execute the strategic use of information systems and technology to meet the mission, goals, and objectives of a business; An ability to apply sound business principles to maximize the effectiveness of information systems and technology physical, financial, and human resources in support of the day-to-day operations of a business. Graduates of the MIS program will be able to demonstrate competency in the following areas: Effective communication; Management of hardware, software, human, and financial resources associated with information technology of an organization; Application of the principles of the system development life cycle; Comprehension of the interrelation of business and information technology, Awareness of the environmental factors, functional relationships, and business issues that affect information technology decisions within an organization, Comprehension of the dynamic nature of technology and the requisite need to maintain currency of knowledge; and Application of information technology to solve business problems.

The Master of Science in Nursing (MSN) program, accredited by the Commission of Collegiate Nursing Education (CCNE), enhances the knowledge and skills of registered nurses with baccalaureate-degree preparation. The program prepares advanced practice nurses to function in leadership roles in practice and educational settings. Advanced nursing theory and research provide the foundation for nurses to influence the future of nursing and health care. Students complete core courses in advanced nursing content and process, as well as on leadership skills. Specializations assist students to concentrate on developing increased knowledge and/or skills in a specific area of content or advanced practice role. Thirty-nine credits are required for completion of the degree.

This online program focuses on developing leaders and educators to fill critical roles in nursing. Based on educational and professional guidelines from the American Association of Colleges of Nursing and the American Nurses Association, this program uses nationally known experts to help you acquire the knowledge to educate nursing students, staff and patients-and prepare for current and future career opportunities. The program is available to RNs with a BSN, ADN, or Diploma.

• Specializations include:Education
• Leadership and Management

The Master of Health Administration program is designed to provide the skills and knowledge needed to effectively respond in today's health care industry. The Health Care Education concentration is designed to enable current or potential educators to update or expand their knowledge in curriculum development, assessment, and evaluation, and revitalize their teaching and learning strategies.

The MSN/MHA program is designed to provide nurses with a unique blend of advanced nursing and healthcare related business skills to manage in today's evolving health care delivery systems. The program combines essential elements from both degree programs to provide students with the knowledge and skills needed to effectively examine and evaluate issues and trends impacting health care. Additionally, this program is accredited by the Commission on Collegiate Nursing Education.*

The MSN/MBA/HCM program is designed to provide nurses with a unique blend of advanced nursing and business management skills needed to manage today's innovative health care delivery systems. The program combines essentials from both degree programs to provide students with the knowledge and skills necessary to enhance and support patient services. The MBA/HCM program emphasizes the identification, analysis, and solution of complex management problems that require technical understanding and balanced decision making. Although a functional knowledge of accounting, finance, and management underlies the program, equal attention is given to the development of report writing, oral reporting, and group process skills.

The Master of Science in Nursing (MSN) Fast Track Program Option provides nurse practitioners (NP) with a baccalaureate degree an opportunity to enhance their educational qualifications and complete their graduate degree in nursing without leaving their current employment or home community. Because of the past diversity of nurse practitioner educational tracks many NP's obtained their licensure through certificate programming that did not provide a graduate degree component. In recognition of the nurse practitioner's prior educational learning the College has developed an accelerated graduate degree completion option for this target audience. Student's complete core courses in advanced nursing content and process, finance, change management as well as content in evidence based nursing research. Twenty- five graduate credits are required for completion of the degree.

The Master of Psychology program focuses on the general rather than clinical psychological study of individuals, including their behaviors, thought processes, and emotions. The program will provide supervisors and managers in business, marketing, human resources, government services or education with an understanding of the cognitive and affective processes that underlie the individual human experience and behavior; research methodologies by which this knowledge is acquired; critical thinking and problem solving necessary to evaluate behavior; and the application of theoretical principles to inter- and intra-personal issues.

The Bachelor of Science in Nursing (BSN), accredited by the Commission of Collegiate Nursing Education (CCNE), is a program designed to develop the professional knowledge and skills of working registered nurses. The curriculum is built upon a foundation of biological, physical, and social sciences, which contribute to the science of nursing. The liberal arts components enhance the development of the intellectual, social, and cultural aspects of the professional nurse. This

instructional program includes behavioral objectives that concentrate on the development of the nurse's role as caregiver, teacher, and manager of care. Utilizing a self-care framework, working registered nurses are prepared as generalists who are able to apply progressional skills and knowledge to nursing, client, and health care systems.

One hallmark of the BSN program is that there is no testing of prior nursing knowledge if the RN is in good standing within the state practice. The Bachelor of Science in Nursing degree program has a 39-credit required course of study - 36 credits in the nursing major and 3 credits in the integrating course. These courses fulfill only part of the 120-minimum-credit requirement for degree completion. skills and knowledge to nursing, clients, and health care systems.

Courses and degree programs at University of Phoenix Online are available entirely online. The University of Phoenix Online is accredited by The Higher Learning Commission and a member of the North Central Association.